Germany recently passed the Fair Consumer Contracts Act (FCCA), the various provisions of which have become active at different points throughout 20, but most came into effect in October 2021. Select the desired version of the program for remote control of other devices or for remote work from the PC on which the software is being installed. When users click to accept TeamViewer’s T&Cs, they agree to the automatic renewal policy which stipulates that customers must write to the software vendor within 28 days of their contract ending in order to cancel their services, the invoice read.Ĭommenting on the incident in an online discussion, onlookers described TeamViewer’s policy as “predatory” while others debated the legality of the situation.ĮU member states have different laws and regulations for consumer contracts so the rules that apply in one country may not apply in another - they are not harmonised across the Union. Please, follow next instructions: Press the button and open the official source.

You will be taken to the product page on the official store (mostly it is an official website of the app). In an invoice sent to the aggrieved customer, which paid for a 12-month license up-front and supposedly no longer, TeamViewer revealed that the agreement was made in the small print of its terms and conditions (T&Cs). To download and install TeamViewer for PC, click on the 'Get TeamViewer' button.

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